Who is the Emerald Point Homeowners Association management company and how do I contact them?

RealManage Charlotte Team
PO Box 803555
Dallas, TX

email: EMERALDP@ciramail.com

If I'm not sure how much my monthly homeowner's dues are, who do I call?
Assessment amounts vary based upon the size of the unit and location, please call our management company for specific dues amounts or send an email to RealManage.

Where do I send my monthly homeowner's dues payment?
Best way is to go to the Resident Portal of RealManage, register with your account number and see all the different possibilities.

When are monthly homeowner's dues due?
1st of each month--late if not received by Henderson Association Management by the 15th of the month.  Otherwise, 10% late fee will be added.

How are my monthly homeowner's dues allocated?
Landscaping, pool maintenance, water/sewer (also private use is included), common area maintenance, exterior repairs, administration expenses, bare wall building insurance, flooding insurance, 21% of your monthly fee for reserve fund.

How do Emerald Point monthly homeowner's dues compare to other condo associations?
Emerald Point is a waterfront community, build in 1986-1991. As a result, Emerald Point's expenses are somewhat higher than communities that do not have Emerald Point's waterfront location.

If I don't have a boat slip how do I get one?
Boat slip owners often have their slips for sale or rent. The slips that are available will likely appear on this site under the bulletin board You might also advertise that you are seeking a slip on the web site.

Can I rent my boat slip to someone else?
Yes, but only to other Emerald Point residents.

If I have a boat slip, do I have to pay a fee?
Yes, there is an annual fee to pay separate from the regular monthly HOA fee. This is specailly for the maintenance of our 2 marinas and to build reserves to renew or upgrade our docks. Contact our management company to know how much this annual fee is and when it is due.

Are their any special regulations regarding boats or use of the marina?
Yes. Rules regarding boats are much the same as specified regarding cars. Regulations on boats, slips and related matters are defined in the Emerald Point Boat Slip Agreement. This document is available when you register at the the management association website.

How can I obtain the code for the marina gates?
If you own at Emerald Point, you can contact our management company for the code. If you rent, please contact your landlord for the code.

I've never been late with a monthly homeowner's dues payment. Can my late fee be waived?
If you're late then you can submit an appeal to the Board listing the reasons for the late payment and the board can make the decision whether your late fee should or should not be waived.

Can I grill on my patio?
NO! Not only is it against the community policies but it's also a violation of Charlotte Fire Code. You must be at least 10 feet away from the building. This also means you can't store a gas grill on your deck for fear of combustions. You can only use an electric grille.

What do I do if I have a repair issue?
Contact the maintenance Emergency at 866-473-2573. For non-emergency maintenance request, please fill out a Maintenance Request Form HERE.

What are the paint colors?
Sherwin Willems colors:
6385 Dover White Super Paint Ext Trim (Light Color) - Gloss
7514 Foothills Woodscapes (wood siding) Solid Darker Color - Flat
7548 Portico Woodscapes (wood siding) Solid Lighter Color - FLat
2801 Rockwood Dark Red Super Paint Ext Trim (Darker Color) - Gloss

Can I plant my own flowers around my unit?
Under some conditions, individual owners are allowed to personalize their units. Please contact the management company to get BOD approval before beginning any work.

Does it matter where I place my satellite dish?
Yes, there are specific restrictions regarding the location of satellite dishes for reasons of safety and attractiveness of the property. Please contact the management company for a copy of the policy regarding this matter.

How many cars can I park at my condo?
Each unit is assigned two parking spaces; one reserved space in front of the unit and one in the general parking areas.

Can I store my classic car at Emerald Point?
Emerald Point does not classify cars with regard to parking regulations. However, cars must be road worthy and be in compliance with all laws and regulations (i.e. up to date registration and inspection, etc.). Cars found not to in compliance will be tagged and towed in 72 hours at the owner's expense.

How often should my chimney be cleaned?
The rule of thumb is to have a chimney cleaned when it has 1/2" or more of build up. Not knowing how long that would take we suggest YEARLY.

What if I have a claim?
Contact Realmanage company to determine if the claim is HOA or HO responsibility. Remember Emerald Point HomeOwners Association voted an amendment in May 2011 that HOA will carry a barewall policy. Call 866-473-2573 so that Management company can assist you with this claim.

What if my question isn't answered on this page?
Please feel free to contact our Property Management company at 866-473-2573 or e-mail EMERALDP@ciramail.com with any question that you might have.